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Privacy Policies

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Privacy policies


Dear User,
You have entered the official website of Sigma Interalbanian Vienna Insurance Group sh.a by reading and accepting the following:
This page contains various forms (employment, registration in the Sigma Interalbanian Vienna Insurance Group sh.a database, claim reporting, etc.) whose completion is entirely voluntary.
Sigma Interalbanian Vienna Insurance Group sh.a assures all users of this site that any personal data will be treated in accordance with Law 9887 dated 10/03/2008 'On the protection of personal data' as amended. The user affirms the truth and accuracy of all the data filled in by him in the different formats or forms. By completing any form or form and pressing the continue button, the user accepts the right of the insurance company for the internal use, only for the purpose requested by the user, of the completed information as well as their further processing by Sigma Interalbanian Vienna Insurance Group sh.a. guarantees the confidential handling of these data and ensures that no data will be passed on to third parties, but each data will be used only for the purpose for which it was sent. For any changes to these data, the user has the right to contact Sigma Interalbanian Vienna Insurance Group sh.a to make changes at the address kontakt@sivig.al

 

PRIVACY PRINCIPLES OF THE INSURED AND THE BENEFICIARY:


1. Collection of information: Sigma Interalbanian Vienna Insurance Group sh.a will only collect personal information that is necessary for the administration of the insurance contract, for the provision of customer services, for the provision of new products or services, based on the relevant laws in force (Law No. 9887, dated 10.03.2008, "On the protection of personal data").


2. Information processing: Sigma Interalbanian Vienna Insurance Group sha., will process your personal data fairly and only for those purposes that it informed you at the time of signing the insurance contract. You can object to certain types of processing as expressly permitted by the laws in force (Law No. 9887, dated 10.03.2008, "On the protection of personal data", Article 6 - Legal criteria for processing, Article 7 - Processing of sensitive data)

 

3. Choice: Sigma Interalbanian Vienna Insurance Group sha., gives you the possibility to authorize the use of personal data for marketing purposes, e.g. for information about new products and services offered by Sigma Interalbanian Vienna Insurance Group or third parties acting on its behalf under applicable law. This includes products and services from Sigma Interalbanian Vienna Insurance Group and products and services made in cooperation with other business partners.


4. Quality of data processing: Sigma Interalbanian Vienna Insurance Group sha., uses appropriate technology and trains its employees with sufficient technical knowledge and also ensures personal integrity so that they are able to process your personal data quickly and accuracy based on applicable laws. Sigma Interalbanian Vienna Insurance Group sha., will not keep your personal data longer than necessary, except as otherwise provided by the law in force.


5. Security and confidentiality: Sigma Interalbanian Vienna Insurance Group sha., will keep your personal data confidential and will limit access to your personal data for insurance purposes only. Sigma Interalbanian Vienna Insurance Group sha., refers to industry standards and uses reasonable administrative, technical and physical security measures to protect your personal data from unauthorized access, use, destruction and modification or disclosure. Sigma Interalbanian Vienna Insurance Group sha., requires high data security standards from third parties which it authorizes to process your personal data on its behalf.

 

6. Sharing of data: Sigma Interalbanian Vienna Insurance Group sha., may share your personal data with third parties acting on its behalf and under its instructions for your information about products and services and only after receiving your prior approval.


7. International transfer: Sigma Interalbanian Vienna Insurance Group sha., can transfer abroad for insurance and indemnity purposes in insurance data which are transferred only in accordance with the laws in force (Law No. 9887, dated 10.03.2008, " For the protection of personal data'', Article 8- International Transfer). Whether or not your data is transferred overseas, it is protected by the principles mentioned in this document


8. Liability: Sigma Interalbanian Vienna Insurance Group sha., and its employees may only process personal data in accordance with these principles and the applicable law. Sigma Interalbanian Vienna Insurance Group sha., conducts training and reviews of its compliance with these principles. Employees who violate these principles may be subject to disciplinary action, including termination. Employees are expected to report violations of these principles to their supervisors as well as to human resources, the legal department and any other competent department. You can apply these principles against Sigma Interalbanian Vienna Insurance Group sha., which is responsible for your personal data. If you have a complaint that Sigma Interalbanian Vienna Insurance Group sha. has violated these principles and if you have attempted in good faith to resolve the complaint through our customer service process or the complaint process under applicable law (Law No. 9887, dated 10.03 .2008, "On the protection of personal data", Article 16 - The right to complain), but the complaint has not been resolved within the stipulated time interval, then you can apply these principles in accordance with the Applicable Law. If you complain to your Local Data Protection Authority and the Data Protection Authority finds that Sigma Interalbanian Vienna Insurance Group sha., has violated these principles Sigma Interalbanian Vienna Insurance Group sha., will abide by the conclusions of the Data Protection Authority. data, but will reserve the right to contest or appeal such findings.